Alarm
- The Phone Receives No Alarm Push?
- Cannot View Images When Scrolling Down or Long Pressing Push Messages on iPhone?
- Alarm Push Delays?
- Android Phones Do Not Display the “Mobile Notification Sound” Option?
- The Phone Receives Alarm Push, But There Is No Voice Prompt for the Push?
- How to Set the O-KAM Pro Camera to Alarm and Turn On White Light When Someone Passes By?
- How to Set Up the Alarm Function?
- How to Set Silence for the Alarm Notification？
- How to Use Email Notification?
- How to Block Areas That Do Not Require Monitoring?
Cloud
- Unsubscribe Cloud Storage Service
- There Is No Cloud Storage Video After Purchase of Cloud Service
- Transfer Cloud Storage Service to Other O-KAM Pro Camera
- Can We View the Previous Videos After We Purchase the Cloud Storage?
- How to Purchase Cloud Storage？
- What Does Dynamic Cloud Recording Mean?
Recording
- There Is No Recording When Choosing “Motion Detection Recording”.
- How to set up recording on O-KAM camera?
- There Is No Recording After Inserting a Memory card Into the O-KAM Pro Camera?
- The Camera Cannot Read the Memory card？
- Where Is the Memory card Slot？
- How Many Days of Videos Can a Memory card Hold？
- How to Format a Memory card？
- The Work Logic of Memory card Recording Mode?
- How to Choose and Install Memory card Cards?
Troubleshooting
Fixes problems such as not being able to connect to the O-KAM camera or going offline.
Connection Problem
- Fail to Add O-KAM Pro Camera via Scanning QR Code
- Fail to Add 4G O-KAM Pro Camera on App
- SIM Card O-KAM Camera Detection Failed
- What Does the 4G Camera Voice Prompt Mean
- How to Install the SIM Card
- Cannot Find Camera Hotspots While Using Hotspots to Add WiFi Camera？
- When Adding O-KAM Pro Camera, “WiFi Connection Failed” Voice Prompts
- How to Share the O-KAM Pro Camera to Others？
- What Does the Voice Prompt Mean During WiFi Configuration
- When Adding a O-KAM Pro Camera via Network Cable, No O-KAM Pro Camera Can Be Found.
Troubleshooting
- Why is the O-KAM camera video red?
- The Real-time Image of 4G Camera Is Stuck
- App Keeps Displaying “the Camera Is Connecting, Please Wait”.
- O-KAM Camera Offline
- App Displays Authentication Failure
- The O-KAM Pro Camera Keeps Rebooting
- Live View Has No Sound
- How to Set Up When the Image Is Reversed?
- O-KAM Pro Camera Shows Offline on the App
- The Camera Always Leans Towards a Certain Position
- The video Flashes White Light at Night
- There Is Noise During Intercom
- There Is Echo During Intercom
- No Sound During Intercom
- The O-KAM Pro Camera Cannot Rotate