The recording is normal when choosing 24h Recording/Manual Recording. But when set the camera on Motion Detection Recording, there is no new recording videos. Please refer to the troubleshooting steps below. 1.Check if motion detection alarm settings on the App are enabled; On the homepage, click Settings > Monitoring Function > Motion Detection, to enable … Read more
Open the App, choose the camera, go to System Settings > TF Record Settings > Recording Mode > 24h Recording or Schedule Recording. 24h Recording: The camera records all day, and each video is 5 minutes long (if motion detection is enabled, alarm video will be recorded.) Motion detection video records: When the camera detects … Read more
1. When using a Memory cards for the first time, format it first; On the homepage, go to Settings > TF Record Settings >Format. If the formatting fails on the App, please use the Partition Assistant or other software on the computer to format the card. 2.On the homepage, tap Settings >TF Record Settings > … Read more
When a Memory card is inserted into the device, the App shows Memory card not detected. It is recommended to remove and insert the card again. Ensure that it is inserted in the right way. Notes: When formatting 64G and 128G Memory cards on a computer, if there is no “FAT32” option, you need to … Read more
The TF slot position of different cameras is different. Please carefully check the camera to find it. It is usually labeled with “TF” /”SD” (as shown in figure below).
The duration of TF card recording depends on the capacity and recording mode of the TF card; Take a 32G TF card with 24h recording on 4G device as an example. At SD resolution, it can save videos for about 7.5 days. At HD resolution, it can save videos for about 5.5 days. At UHD … Read more
1. Open O-KAM Pro, on the homepage, go to Settings > TF Record Settings > Format. 2. If you fail to format the card on the App, please use the Partition Assistant or other software on your computer to format the memory card. Notes: When formatting 64G and 128G TF cards on a computer, if … Read more
Motion Detection: OFF Motion Detection : ON Human Detection : ON No recording No recording Motion detection recording for 27-31 seconds Human detection recording for 27-31 seconds 24h recording Each video file is 5 minutes. It records all day. 24h recording + motion detection recording.Notes: When there is motion detection triggered, it records the motion … Read more
Selection of Memory cards 1、Support Memory card above Class4 and up to 256G. 2、Support Memory card in FAT32 format. 3、Please make sure to use genuine memory cards, as compatibility cannot be guaranteed for counterfeit, inferior, and refurbished cards. Installation of Memory card: The TF slot position of different cameras is different. Please carefully check the camera to … Read more