Fail to Add WiFi O-KAM Pro Camera via Scanning QR Code 1. Confirm whether the camera recognizes the QR code generated by the App; Please listen to the voice prompt of the camera. If the QR code is recognized, it will make a “beep” sound. 2. If the camera does not sound “beep”, please check … Read more
1. Check if the 4G SIM card has sufficient data. On the homepage, click 4G refill > 4G Data Store, and check the data status. 2. There may be signal interference. Try moving the device to a position with strong 4G signal. 3. Ensure that the device is powered on normally and restart it. 4. … Read more
1. Check if the SIM card is inserted into the slot. Open the lid on top of the camera and check it. 2. Check if the SIM card is installed correctly. 3. Replace the SIM card to test if the camera can successfully detect the SIM card and connect to the network normally. 4. If … Read more
Voice prompts are very important. When the configuration fails, they can be used to determine what went wrong, so as to locate, troubleshoot and solve the problems.
1. SIM card with notch facing downwards. 2. Pay attention to the position of chip. 3. Insert the SIM card into card slot. 4. If the SIM card is installed properly, a clear clicking sound can be heard. The notch is below and the chip surface is above. After insertion, a clear clicking sound can be … Read more
1. Ensure that the camera has been reset and emit a “reset complete” voice prompt. 2. Enter the phone’s WiFi settings and check if there are any “@IPC-XXXX” hotspotss. If not, or if the hotspots name is displayed in @IPC-0000 format; It indicates that there is an issue with the camera ID burning. If there … Read more
It is usually caused by the following reasons, please check in order: WiFi password error, verification method: 1. Using a phone that supports WiFi sharing, enter the WiFi settings, click on the connected WiFi, take a screenshot of the WiFi QR code, and use WeChat to scan it. The character between P: and the semicolon … Read more
How to share Log in to the main account, on the homepage, click on Share to enter the QR code sharing page. Click the share box in the upper right corner to share the QR code. Or the others can use their phone to scan the QR code on the sharing page directly. Scan this … Read more
Voice prompt after reset: Reset complete, restart the device Please use App for WiFi configuration :The device is in waiting for network status. TF card detection normal: A TF card has been inserted into the device. Wireless is connecting, please wait: It indicates that the device has received WiFi and is attempting to connect to … Read more
Please check the below points in sequence: